Privacy Policy
YOU NEED A RIDE
Effective Date: May 26, 2026
You Need A Ride LLC (“You Need A Ride,” “we,” “our,” or “us”) operates the You Need A Ride mobile application, website, and related transportation booking services (the “Platform”). This Privacy Policy explains how we collect, use, disclose, and protect information when users access our Platform.
1. Information We Collect
Account information, profile details, ride and trip request data, GPS and location information (for pickup, routing, and drop-off), trip history, payment details, ratings and feedback, device information, IP address, and system diagnostics.
2. How We Use Information
Provide ride-hailing services, match passengers with drivers, calculate fares and process payments, optimize navigation and route tracking, improve platform performance, send trip notifications, resolve support issues, and maintain platform security.
3. Sharing Information
We do not sell personal information. Information may be shared between passengers and drivers for ride fulfillment, or with authorized service providers, payment processors, cloud hosts, mapping/analytics providers, or when required by law or safety regulations.
4. Data Security
We implement commercially reasonable safeguards to protect user and trip data, but no electronic transmission or system is 100% secure.
5. Data Retention
Information may be retained as needed to provide ride services, maintain transaction records, resolve disputes, comply with legal obligations, and ensure safety compliance.
6. User Rights
Users may request access to, correction of, or deletion of their account and personal information where permitted, or export their profile and trip data.
7. Children’s Privacy
The Platform is not intended for unsupervised children under 13. Minors must be accompanied by an adult account holder during rides.
8. Third Party Services
Third-party integrations (such as payment gateways, maps, and analytics) are governed by their respective privacy policies.
9. Notifications
Users may receive ride status alerts, driver arrival updates, payment receipts, and system safety notifications.
10. Policy Updates
We may update this policy periodically. Continued use of the Platform after changes constitutes acceptance.
11. Contact